Online ordering
- We practice fresh to order for our products. We want you to be happy with your order and enjoy our products just the way we do. Our orders are backed by 100% Satisfaction Guarantee.
- We welcome your feedback and reviews
- We accept payments via PayPal. Our orders are secured by SSL software and all input information is encrypted.
- You will receive email confirmation after your order is placed.
Refunds, replacements, return and cancellations
- Once placed and shipped orders cannot be returned due to the perishable nature of our products. Orders can be cancelled as long as they have not been prepared for shipping.
- We believe in our product and back it up with 100% satisfaction guarantee. If there are issues with your product, please contact us no later than 24 hours of receiving your order and we will refund the purchased price and/or issue a replacement.
- No refunds will be applicable due to:
- Orders unable to be delivered and/or arrives late due to: incorrect, invalid or incomplete addresses entered by the consumer.
- Delivery problems are specifically caused by the shipping company.
- Delivery is delayed or affected by weather and/or acts of God.
- Products are improperly handled/stored after being successfully delivered.
- A delivery/shipment is refused by the recipient and/or returned to Happy Belly Ranch
Packaging
We use high quality expandable polystyrene foam shipping containers which assure safe food delivery with the desired temperatures. In addition to that the packaging is 100 percent recyclable or reusable for other designated purposes. The outside cover of the foam shipping container is a heavy-duty cardboard box rated to 200 lbs test and recyclable. We are using own icepacks to provide the cooling inside the shipping containers. They are recyclable.
Is there a min order required?
Yes. Order must contain min USD 40.00 in order to make sure that there is enough product in our box and the temperature is maintained as low as possible for safest possible delivery. The product will be shipped frozen as well in order to preserve the quality of the meat and for safety reason as well in order to prevent thawing. For bigger/bulk order we can try to arrange a delivery within a reasonable distance in Woodlands Area and by mutual agreement.